Population Statistic: Read. React. Repeat.
Wednesday, July 28, 2021

Is it a sign of continuing lean times when your shoe-cobbling services take twice as long as normal?

Back in May, I took a pair of Allen Edmond shoes back to the store for repairs. They have this Recrafting service, where they ship the footwear back to their warehouse in Wisconsin for a redo of the sole, heel, etc. It’s a bit of a pain waiting weeks for the turnaround, but I’ve done it before, and have been more than satisfied with the results. It’s also one of the few ways in which I exercise frugality where fashion is concerned.

Normally, the turnaround time is about a month. Like I said, a pain, but bearable. This particular time, though, it took a solid two months. I found that to be a bit excessive. When I called to check up on them (and confirm that they hadn’t lost the shoes, or dogged it on shipping them out in the first place), one of the offhand excuses I was given was that the central warehouse was “backed up”.

That got me thinking: It makes sense that, so close to the major economic downturn that was/is the Great Recession, more people would extend the life of their dress shoes rather than chuck them for new pairs. So more shoes get shipped back to Allen Edmond’s mothership for Recrafting, for a third of the cost of new kicks. That creates a backlog, and it takes longer to get those worked-upon shoes back.

Regardless of the reason, I wasn’t happy to be waiting eight weeks to get my brown lace-ups back. I did finally get them today, and my inconvenience was assuaged a bit by the inclusion of a $35 giftcard — which I fully expect to use, as I was planning on getting a new pair of Allen Edmonds anyway (although probably not at the same midtown location, all things considered). I don’t know if this in-store discount apology offering validates or dashes my theory of greater economic forces at play; but I’m sticking with it.

by Costa Tsiokos, Wed 07/28/2010 11:41pm
Category: Business, Fashion, Society
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The tail end of July must be perpetually uneventful, if the following “This Day In History” blurb from my Excite homepage is any indication:

Jul 28, 1865: The American Dental Association proposed its first code of ethics.

Earth-shaking development, in the midst of the concurrent (and, let’s face it, comparatively minor) Civil War. Because you absolutely need ethical guidelines while sticking your hands in some stranger’s mouth.

by Costa Tsiokos, Wed 07/28/2010 09:33am
Category: History, Internet
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